F.A.Q



 

 

📦 Frequently Asked Questions (FAQ)

 


Welcome to The Patriots Co. – where patriotism meets unique designs and premium quality. Below are answers to the most common questions we get from our customers. If you don’t find what you’re looking for, feel free to contact us.

 


 

 

🛍️ Ordering

 


Q: How do I place an order?

A: Simply choose your favorite products, select the size or variant if applicable, and click “Add to Cart.” Proceed to checkout and follow the steps to complete your purchase.


Q: Can I modify or cancel my order after placing it?

A: Orders are processed quickly to ensure fast shipping. If you need to cancel or make changes, email us at thepatriotsco@gmail.com within 12 hours of placing your order. We cannot guarantee changes after that window.

 


 

 

👕 Products & Sizing

 


Q: How do I know which size to choose?

A: We try to include a detailed sizing chart on each product page. We recommend comparing the chart to a similar item you already own for the best fit.


Q: Are your products made in the USA?

A: While we are located in the United States, design with American pride, and our print on demand partners use American based fulfillment networks, some products may not be made in the United States. This helps ensure fast shipping and high-quality production.

 


 

 

🚚 Shipping & Delivery

 


Q: How long does shipping take?

A: Most orders are processed within 2–5 business days. Shipping times vary:

 

  • USA: 5–10 business days

 


Q: How do I track my order?

A: Once your order ships, you’ll receive a tracking link via email. You can also track your order here.


Q: My order hasn’t arrived. What should I do?

A: If it’s past the expected delivery time, contact us at thepatriotsco@gmail.com with your order number. We’ll be happy to help.

 


 

 

💳 Payment & Security

 


Q: What payment methods do you accept?

A: We accept debit cards. major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, Bitcoin and more.


Q: Is your site secure?

A: Yes! We use SSL encryption and secure checkout system to keep your information safe.

 


 

 

🔄 Returns & Refunds

 


Q: Do you accept returns or exchanges?

A: Because each item is made to order, we do not offer returns for sizing issues or buyer’s remorse. However, if your item arrives damaged or misprinted, we’ll make it right. Contact us within 3 days of delivery.


Q: How do I request a replacement or refund?

A: Email us at thepatriotsco@gmail.com with your order number and a photo of the issue. We’ll take care of the rest.

 


 

 

📧 Contact Us

 


Still have questions? Reach out anytime at thepatriotsco@gmail.com. Our support team typically responds within 24–48 hours.